Our case studies

The Akiani project team quickly adapted to the world of tunnels and its specificities thanks to a significant initial research and ownership effort in collaboration with road tunnel operators. For the continuation of the study, their expertise in human factors allowed us to better understand the motorist's way of thinking in driving situations. The team, dynamic and responsive, was able to address our questions and requests throughout the study to provide us with quality deliverables. Our problem and our expectations regarding the study were well understood, and the objectives were achieved. The exploitation of the provided deliverables will ultimately allow us to advance safety in road tunnels.

A rapid start to a subject, which was not simple, with quality support and an attentive facilitator.

Professionals in UX research with real business sensitivity. Our negotiating partners were able very quickly to perceive our issues and the context, in which we are moving. The field work put the finger on the real Service Design points, which allowed us to identify solid paths for development.

A rapid response to our needs and expectations. A well-managed, enjoyable organisation, which allowed us to look to the future and progress effectively. Impeccable methodology and perfect deliverables!