Our case studies

The work with Akiani has been absolutely pivotal for our projects. It ought to be involved from the start before any new service or project is proposed. The Akiani team’s cross-referenced 360° vision provides the perfect support for innovative programmes in every domain, before, during and afterwards.

The Akiani project team quickly adapted to the world of tunnels and its specificities thanks to a significant initial research and ownership effort in collaboration with road tunnel operators. For the continuation of the study, their expertise in human factors allowed us to better understand the motorist's way of thinking in driving situations. The team, dynamic and responsive, was able to address our questions and requests throughout the study to provide us with quality deliverables. Our problem and our expectations regarding the study were well understood, and the objectives were achieved. The exploitation of the provided deliverables will ultimately allow us to advance safety in road tunnels.

Professionals in UX research with real business sensitivity. Our negotiating partners were able very quickly to perceive our issues and the context, in which we are moving. The field work put the finger on the real Service Design points, which allowed us to identify solid paths for development.

Innovative, "common sense" input, which has allowed us to progress collectively, despite the disparity in the realities and expectations of each one of us. Special mention of the organisation of the remote workshops, a challenge surmounted thanks to the listening qualities and the inventiveness and adaptability of the team.