Our case studies

From the co-construction of the offer to the finalization of the deliverables, we have benefited from the dedicated support of experts in user experience, audience movement, space layout optimization. This process, carried out during workshops involving all our teams, has helped us rethink the way we work, and the results were beyond our initial expectations. Relations with our teams were excellent, and they showed a good understanding of our stakes, the way we work, and the priorities inherent to the large cultural event sector.

Good progress has been realized with the identification of principles and practical recommendations for user-centric HMI design. Effective informative/ warning messages were developed. [...] The project has significantly contributed to safe and effective Human-Machine Interaction and hand-over of control.

From testing on models through the audit and the wireframes, we have found that the work was of high quality and responded perfectly to our expectations.

Professionals in UX research with real business sensitivity. Our negotiating partners were able very quickly to perceive our issues and the context, in which we are moving. The field work put the finger on the real Service Design points, which allowed us to identify solid paths for development.