Our case studies

Since we have had doubts about the relevance of the signage installed on the Paléo Festival site, we were anxious to have the support of professional expertise. Further to very rigorous observation during the six days of the festival and a very complete report, Akiani has provided us with a perfect response to our expectations. We intend to continue to collaborate with Akiani in order to improve the information and signage for our 35,000 daily spectators.

Akiani's presentation on procedure across the various projects managed allowed the participants to integrate in full the issues involved in taking into account the user journey for spectators at an event. There is no doubt that this new approach in the field of event management and event security constitutes a major change of paradigm in our activities, which will shape the future orientation of our jobs as organisers.

Professionals in UX research with real business sensitivity. Our negotiating partners were able very quickly to perceive our issues and the context, in which we are moving. The field work put the finger on the real Service Design points, which allowed us to identify solid paths for development.

Akiani gave us valuable help in clarifying our needs and in collaborating with the various stakeholders in the project to construct a product, which was both consistent with the users' expectations and also with those of the local authority. Very efficient work and excellent quality deliverables.