Training
Beginner’s course on User Experience (1 day)
01
Learn about user experience
- Introduction to user-centered design
- From usability engineering to user experience design
- The ISO 9241 standard
- Introduction to emotional design
- The basics of cognitive psychology
- Use-case
- Skills and position of the UX designer within a team
- Application of ergonomic assessment criteria to a practical case
- Global journey and temporality of uses
- Service prototyping
- Induction of all the players and stakeholders
- Identification of the touchpoints and pain points
- What are the benefits of UX?
- Relevant indicators
- Examples of UX success
- Which method for which type of data?
- Benefits and limits of the various methods
- Precautions
- Implementation
- Creating personas
- Experience mapping
Introduction to sketching
- Presentation of detailed case studies